Outlook Won't Connect to Office 365 or Exchange 2013

Date December 30, 2014 Author By kadmin Category Microsoft Exchange, Microsoft Outlook

Problem:

Trying to set up Outlook 2007 or Outlook 2010 with Office 365 account and it won’t connect.  It still works fine on my old computer but I can’t log in and complete the account setup with my new computer.

Solution:

Follow the instructions here to install the configuration software.  PDF is also attached in case that site goes away.

Office365_Setup

You would need the following patches:

• KB2596598 from the July 2012 public update

• KB2687404 from the November 2012 public update

I would also install the Microsoft Sign-in Assistant (http://www.microsoft.com/en-us/download/details.aspx?id=28177) also to be on the safe side.

Tags: office 365, outlook 2007, outlook 2010